Project 8647 / Customer support
Talk to us.
We read it.
Hello, literally.
This is the monitored support address for order, product, accessibility, privacy, and general questions.
Give us the useful part.
Include your order number and the email address used at checkout. For a damaged, defective, or incorrect item, include clear photos of the item, packaging, and shipping label.
No card numbers.
Never send a full payment-card number, password, or authentication code by email. Payment details are handled securely during checkout and are not needed for ordinary support.
The quick answers.
See Shipping for production and delivery information and Returns & refunds for damaged, defective, or incorrect items.
Last updated September 1, 2026.